Legal

Privacy Policy

Last updated: April 29, 2026  ·  ccms.inspedium.com

This Privacy Policy explains how Inspedium collects, uses, stores, and protects information through the CCMS website, demo forms, communication channels, and the CCMS platform.

CCMS is a cloud-based platform for canine clubs, kennel clubs, breed clubs, associations, registries, and dog show organizers. It helps clubs manage members, dogs, pedigrees, litters, events, show entries, payments, certificates, reports, and related workflows.

1 Who we are

CCMS is a product of Inspedium. For privacy-related questions, please contact:

2 Scope of this policy

This policy applies to:

  • Visitors to the CCMS website
  • People who submit demo, inquiry, or contact forms
  • Clubs and organizations that request or purchase CCMS
  • Club administrators, staff, judges, officials, members, breeders, and other users who access a CCMS portal
  • Information processed through CCMS on behalf of client clubs

This policy does not apply to websites, payment gateways, third-party services, or external systems that CCMS links to but does not control.

3 Our role in handling data

For website inquiries, demo requests, sales communication, billing, and support, Inspedium acts as the organization responsible for the information it collects.

For club records stored inside CCMS, the client club normally owns and controls the data. Inspedium acts as a service provider that hosts, processes, and supports the system on the club's behalf, unless a written agreement states otherwise.

Each client club remains responsible for the accuracy, legality, and permitted use of the member, dog, breeder, judge, financial, event, and registry records it enters into CCMS.

4 Information we collect

Website and demo information

When you visit the CCMS website or request a demo, we may collect: name, work email, phone or WhatsApp number, organization name, country or region, message or inquiry details, preferred demo requirements, and technical information such as browser type, device type, IP address, and pages visited.

Client organization information

When a club becomes a CCMS client, we may collect: club name, registered or business address, authorized contact persons, billing and tax details, contract details, subscription details, support and training records, and system configuration preferences.

Platform user information

CCMS may process user data such as: full name, email address, phone number, address, membership number, login credentials, user role and permissions, payment and invoice references, account activity logs, and support messages.

Dog, breeder, and registry information

Depending on the modules used by the club, CCMS may process: dog names, registration numbers, microchip numbers, pedigree records, sire and dam details, litter records, kennel records, breeder and owner details, titles, awards, gradings, show results, health scheme records, and uploaded documents, certificates, and images.

Payment information

CCMS may record payment status, invoice references, transaction IDs, payment dates, payment method labels, and related accounting details. We do not store full card numbers unless a payment provider or written agreement specifically states otherwise. Card and banking data are normally handled by the selected payment gateway or financial service provider.

5 How we use information

We use information to:

  • Respond to inquiries and demo requests
  • Provide, operate, and support CCMS
  • Configure club workflows, forms, certificates, roles, and permissions
  • Manage user accounts and access rights
  • Process registrations, renewals, entries, certificates, reports, and approvals
  • Provide training, onboarding, and support
  • Maintain audit logs and system security
  • Send service-related notices
  • Prepare invoices and manage payments
  • Improve system performance and usability
  • Meet legal, tax, accounting, and contractual requirements
  • Investigate misuse, fraud, security issues, or system abuse

We do not sell client club data, member data, dog records, pedigree data, or platform records.

7 Cookies and analytics

The CCMS website may use cookies or similar technologies to keep the website working, remember user preferences, measure website traffic, improve website performance, and understand which pages are useful to visitors.

You can control cookies through your browser settings. Some parts of the website may not work correctly if cookies are blocked.

8 Sharing of information

We may share information with:

  • Authorized staff and contractors who need access to provide CCMS
  • Hosting and infrastructure providers
  • Email, communication, and support service providers
  • Payment gateways and accounting providers
  • Legal, tax, or compliance advisers
  • Government, regulatory, or law-enforcement bodies, where legally required
  • A successor entity in case of merger, restructuring, or transfer of business assets

We require service providers to handle information only for the services they provide to us, subject to suitable confidentiality and security duties.

9 International data transfers

CCMS is a cloud-based system. Data may be stored, backed up, supported, or accessed from countries other than the country where the client club or user is located. Where required, Inspedium and the client club may agree on additional safeguards for international data transfers.

10 Data retention

We keep information for as long as needed for the purpose for which it was collected. Typical retention periods may depend on: contract terms, club instructions, legal and accounting requirements, backup cycles, support and audit needs, and dispute or investigation requirements.

After a client contract ends, data export, deletion, and retention will follow the applicable written agreement. Backup copies may remain for a limited period until they rotate out of the backup cycle.

11 Data accuracy

Client clubs are responsible for the accuracy of records entered into CCMS. Users should contact their club administrator to correct member records, dog records, pedigree information, show results, certificates, or other club-managed data.

12 User rights

Depending on applicable law, you may have rights to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request restriction of processing
  • Object to certain processing
  • Request a copy of your information
  • Withdraw consent, where processing is based on consent
  • File a complaint with a relevant authority

For data managed by a client club, we may refer your request to that club because the club controls the relevant records.

13 Security

We use technical and organizational measures designed to protect information, including access controls, SSL encryption, role-based permissions, audit trails, backups, and administrative controls. No online system can be made completely risk-free. Users must keep passwords private, use strong passwords, restrict account sharing, and report suspicious activity quickly.

14 Children and minors

CCMS is built for clubs and organizations. It is not intended for direct use by children without the involvement of a parent, guardian, club, or authorized adult. If a club enters data relating to minors, the club is responsible for having the required permissions and legal basis.

15 Public records and club publication

Some club records may be published by a client club through its portal, website, certificates, show catalogues, event results, breeder directories, kennel directories, or other public-facing features. The client club decides what it publishes. Inspedium provides the platform and configuration support.

16 Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date. Material changes may also be communicated by email, system notice, or other suitable method.

17 Contact

For questions about this Privacy Policy or CCMS data handling, contact:

Also read:

Book a 30-Minute Demo

Tell us a little about your club and we'll confirm a time that works.

Use digits only.

Book a Demo